Customer portals
- Choose the right portal route for private clients or enterprise contacts
- Use secure document exchange for follow-up materials and requests
- Request new access if you do not yet have credentials
Customer portals
Access and document exchange
The utility menu now leads to a dedicated portal overview page rather than a dead entry.
Portal options
Which route fits your case
A small static site cannot offer a real account backend, so this page explains the available routes honestly and clearly.
Private client portal access
For appointment follow-up, document exchange and simple request tracking.
Enterprise contact route
For HR or project contacts coordinating employee-related support cases.
Consultation materials
A place to centralise requested documents and next-step summaries after a meeting.
Support request
Use login help if credentials are missing or unclear.
Document flow
How materials are handled
The portal pages now connect logically with contact and login pages.
Request
Send a contact or portal request with the case context.
Verify
The team confirms the correct route and access level.
Share
Relevant files and summaries can then be exchanged through the agreed channel.
Follow up
Additional questions are handled through the same route to reduce confusion.
Access request
What to do if you are not yet set up
This page now leads somewhere useful for visitors who click Customer portals for the first time.
Use login help
The Login page explains what information to include when requesting access.
Use contact request
Where portal access is not needed yet, the standard consultation request is enough.
Use agency contact
For local questions, the Agency page gives a real contact route.